Salesforce Commerce Cloud (SFCC), is a cloud-based service for unifying the way businesses engage with customers over any channel or device.
Since 2016, Commerce Cloud has delivered experiences in 53 countries, and impacted more than 300 million unique shoppers. It is also strongly linked to other Customer Success Platform clouds, including the Sales, Marketing and Service Clouds, and now Salesforce Einstein, the artificial intelligence platform.
Salesforce Commerce Cloud is a technology that enables consumers and stores to provide superior customer service and experience online or in stores.